Privacy Policy
Caystard Cloud respects your privacy and is committed to protecting personal information collected through our website, client area, billing systems, cloud services, hosting services, domain services, and support channels.
1. Information We Collect
We may collect account details, billing details, service order data, support communications, IP addresses, device and browser information, usage logs, and other information required to provide and secure our services.
2. How We Use Information
We use collected information to provide services, process orders and payments, manage accounts, respond to support requests, prevent abuse, improve reliability, enforce our policies, and send service-related notices.
3. Cookies and Similar Technologies
We may use cookies and similar technologies to maintain sessions, remember preferences, improve performance, analyze traffic, and support security functions. Some site features may not work properly if cookies are disabled.
4. Sharing of Information
We do not sell personal information. We may share information with payment processors, registrars, infrastructure providers, fraud prevention services, support tools, and legal authorities where required to operate services or comply with law.
5. Data Retention
We retain information for as long as needed for service delivery, billing, security, dispute resolution, compliance, tax, accounting, and legitimate business purposes.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect your information. No method of storage or transmission is completely secure, and absolute security cannot be guaranteed.
7. International Processing
Caystard Cloud may operate infrastructure and service providers in multiple regions. By using our services, you understand that information may be processed in countries outside your own jurisdiction.
8. Your Rights
Depending on your location, you may have rights to request access, correction, deletion, or restriction of your personal information, subject to legal and operational limitations.
9. Third-Party Services
Our website and services may link to or integrate with third-party providers. Their privacy practices are governed by their own policies, not this Privacy Policy.
10. Updates and Contact
We may update this Privacy Policy from time to time by posting a revised version on this page.
For privacy-related requests, contact Caystard Cloud through your client area or our contact page.